PhD · Ohio State · AI x Supply Chain

SunnyHasija

Researcher and builder at the intersection of artificial intelligence, supply chain management, and behavioral operations.

PhD

Logistics, Ohio State

8+

Publications

6+

Conference Presentations
I study how humans interact with AI systems in supply chain contexts, examining the behavioral dynamics of algorithm aversion, trust calibration, and the mechanisms through which organizations adopt and resist intelligent automation.
01 / About

Background

Sunny Hasija

I defended my PhD in Logistics at The Ohio State University's Fisher College of Business, specializing in artificial intelligence and supply chain management.

My research examines how AI reshapes operational decision-making, with particular focus on algorithm aversion, trust calibration, and the behavioral dynamics of human-AI collaboration in supply chain contexts.

I treat AI as a socio-technical system, not a technical artifact. My work bridges academic research with practical software development, building tools that push the boundaries of applied AI in complex business problems.

Technical Stack

Python · TypeScript · R · Next.js · React · LLM Integration · RAG Systems · PostgreSQL · Docker · Ollama

02 / Research

Research Areas

STEP 01
Current Focus

Identify

Surface behavioral friction points where humans resist, misuse, or under-trust AI recommendations in operational decision-making.

Step 01 of 03
AI in Supply Chain

Algorithm aversion and appreciation in supply chain decision-making. Trust calibration in AI systems over time. AI-augmented decision-making vs. replacement in operational contexts.

LLM Applications

SCM-Arena (scm-arena.com): a behavioral benchmark evaluating how LLMs make decisions in multi-tier supply chain environments. 144 conditions per model, 5 replications, 52 rounds per episode, over 11 million total decisions. Measures cost ratio, bullwhip effect, entropy, and behavioral complexity across open-weight and frontier models.

Behavioral Operations

Human decision-making biases in operational settings. Trust dynamics in buyer-supplier relationships. Risk perception and mitigation. Dissertation: algorithm aversion and trust in AI systems.

Technology Adoption

TAM, UTAUT, and DOI frameworks applied to organizational AI adoption. Digital transformation in supply chains. Bridging the gap between AI potential and actual acceptance.

03 / Recognition

Awards

2025

Best PhD Student Paper Award Finalist

AI in Business Conference · The Ohio State University

Paper "Algorithm Aversion in Supplier Selection" selected as a finalist for the Best PhD Student Paper Award.

2018

Bowersox Doctoral Symposium Scholarship

Council of Supply Chain Management Professionals

Scholarship recognizing outstanding doctoral research potential in supply chain management and logistics.

04 / Career

Experience

Teaching

Instructor of Record

Grand Valley State University · 2025 – Present

MGT 495: Administrative Policy. Senior capstone course integrating strategic management concepts across functional business areas.

Instructor of Record

The Ohio State University · 2019, 2020

BUSML 4383: Supply Chain Management. Senior-level course on cross-functional integration of business processes across network firms.

Research

Research Manager

PATH Inc., Columbus, OH · 2017

Statistical analysis of qualitative and quantitative marketing research; text mining techniques for generating insights from qualitative data.

Security

Security Operations Specialist

Office of the CIO, Ohio State · 2014–2016

Dashboard development for IT security operations; sentiment analysis engine for real-time threat detection using ML and NLP.

IT & Marketing

Web Marketing & IT Manager

LS&S, LLC, Buffalo, NY · 2009–2014

Managed IT infrastructure and web marketing; ERP deployment; warehouse operations optimization for cost savings.

Service

Ad-Hoc Reviewer

2019 – Present

CSCMP ARS · DSI Conference · Decision Sciences Journal

05 / Work

Publications

Working Paper · 2025

When Anchors Sink Suppliers: Role-Based Asymmetry Bias in AI-Automated Buyer-Supplier Negotiations

Sunny Hasija, Vincent E. Castillo · SSRN

Examines how AI automation in buyer-supplier negotiations creates asymmetric biases that systematically disadvantage suppliers, with implications for fairness and trust in AI-mediated business relationships.

View on SSRN
Journal of Business Logistics · 2022

In Artificial Intelligence (AI) We Trust: A Qualitative Investigation of AI Technology Acceptance

Abhinav Hasija, Terry L. Esper

Explores organizational factors influencing AI technology acceptance in supply chain management using thematic analysis of vendor materials and interviews with organizational leaders.

Conference Presentations

Algorithm Aversion in Supplier Selection

Abhinav Hasija · CSCMP ARS 2025 / AI in Business Conference 2025

Algorithm Aversion under Algorithmic Management

Abhinav Hasija, Terry Esper · Decision Sciences Institute 2021

Exploring Algorithm Aversion in AI Use for SCM Decisions

Abhinav Hasija, Terry Esper · CSCMP ARS 2020

Role of Cognitive Reflection in Algorithm Aversion

Abhinav Hasija, Terry Esper · Decision Sciences Institute 2020

Collaborative Research

Statistical contributions to healthcare and reproductive medicine research.

Factors associated with fertility preservation in a pediatric, adolescent and young adult population

J. Pediatric Hematology/Oncology, 2022

Young adult males' perspectives of male hormonal contraception

South Med J, 2021

Covid-19 Pandemic: A survey assessing clinical practice changes in reproductive medicine

Fertility and Sterility, 2020

Current oncology training programs lack adequate education in fertility preservation counseling

Fertility and Sterility, 2019

06 / Connect

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Access

Interested in collaboration, research opportunities, or discussing how AI can transform supply chains.

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